Customer service and support live chat with chatbot and automatic messages or human servant. Assistance and help with mobile phone app. Automated bot and robot. Smartphone helpdesk for feedback cell.
Technology is constantly changing. We now shop primarily online and educate ourselves through the virtual world. We have accepted the all-encompassing influence of technology.
A chatbot is a computer program that simulates and processes human conversation (either written or spoken), allowing humans to interact with digital devices as if they were communicating with a real person. Few benefits of a chatbot include:
As per a wikipedia – Chatbots are increasingly present in businesses and often are used to automate tasks that do not require skill-based talents. With customer service taking place via messaging apps as well as phone calls, there are growing numbers of use-cases where chatbot deployment gives organisations a clear return on investment. Call centre workers may be particularly at risk from AI-driven chatbots.
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Chatbots have been in the industry for over a decade, but recently businesses have found them to be beneficial on their websites to improve conversion rates. Now the important question arises how we can implement a chatbot on a website? It’s extremely simple and most of the time does not require you to learn any coding knowledge.
Follow these basic steps to get started with the chatbot system:
To make it easy for you to decide, we have shortlisted few companies listed below. This operation may cost you a one-time set up investment between INR 40K to INR 1L approximately per-annum. This setup includes basic chatbot creation, chatbot implementation, chatbot troubleshooting, and even training your team on how to use it. The price changes and varies according to each company. But the best will cost you a little high, and leave you with the best experience and more conversions. Good things come at a price after all!
As per sources, AI-based chatbot market size is expected to grow from $2.6 billion in 2019 to $9.4 billion by 2024 at a CAGR of over 29%. It has spread across all the major industries like BFSI (banking, financial services & insurance), manufacturing, education, supply chain/logistics, and telecom. India in terms of adapting new technologies is doing extraordinarily well, doubling the market in 5 years. It’s time you start thinking on how to give a faster and better customer experience before all your competitors start using a CHAT-BOT.
The best way to implement a Ai powered chatbot is to hire the right agency. Here in AdEngage, we look forward to hearing from you. Take your business forward with this amazing technology that helps get you more consumers. AdEngage is one of the best digital agency that provides marketing services to small and large businesses across India.
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